{"id":16167,"date":"2023-12-27T11:04:50","date_gmt":"2023-12-27T11:04:50","guid":{"rendered":"https:\/\/pexly.com\/industries\/technical-support-noc-outsourcing-for-telecom\/"},"modified":"2023-12-27T11:04:50","modified_gmt":"2023-12-27T11:04:50","slug":"technical-support-noc-outsourcing-for-telecom","status":"publish","type":"page","link":"https:\/\/pexlysupport.com\/nl\/industries\/technical-support-noc-outsourcing-for-telecom\/","title":{"rendered":"Technical Support &#038; NOC Outsourcing For Telecom"},"content":{"rendered":"\n<section id=\"block_658bfaccf94f0\" class=\"ecommerceHero \">\n    <div class=\"ecommerceHero__container\">\n\n        <div class=\"ecommerceHero__main\">\n            <div class=\"ecommerceHero__content\">\n                <h1 class=\"ecommerceHero__title\">Technical Support &#038; NOC Outsourcing For Telecom<\/h1>\n                <div class=\"ecommerceHero__description\"><p>We provide 24\/7 expert technical &amp; NOC support agents for even the most complex and difficult tickets.<\/p>\n<\/div>\n                <div class=\"ecommerceHero__toolbar\">\n                    <a href=\"https:\/\/pexlysupport.com\/quote\/\" target=\"\" class=\"ecommerceHero__button\">Outsource my Support<\/a>\n                    <ul class=\"ecommerceHero__icons\">\n                                                    <li class=\"ecommerceHero__icons-item\">\n                                <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/1.svg\" alt=\"\" class=\"ecommerceHero__icons-img\">\n                            <\/li>\n                                                    <li class=\"ecommerceHero__icons-item\">\n                                <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/2.svg\" alt=\"\" class=\"ecommerceHero__icons-img\">\n                            <\/li>\n                                                    <li class=\"ecommerceHero__icons-item\">\n                                <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/3.svg\" alt=\"\" class=\"ecommerceHero__icons-img\">\n                            <\/li>\n                                                    <li class=\"ecommerceHero__icons-item\">\n                                <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/4.svg\" alt=\"\" class=\"ecommerceHero__icons-img\">\n                            <\/li>\n                                            <\/ul>\n                <\/div>\n            <\/div>\n\n            <div class=\"ecommerceHero__media\">\n                <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-hero.png\" alt=\"\" class=\"ecommerceHero__media-img\">\n            <\/div>\n        <\/div>\n\n        <ul class=\"ecommerceHero__list\">\n                        <li class=\"ecommerceHero__list-item\">\n                <div class=\"ecommerceHero__list-item-container\">\n                    <p class=\"ecommerceHero__list-item-number\">250+<\/p>\n                    <p class=\"ecommerceHero__list-item-text\">projects<\/p>\n                <\/div>\n            <\/li>\n                        <li class=\"ecommerceHero__list-item\">\n                <div class=\"ecommerceHero__list-item-container\">\n                    <p class=\"ecommerceHero__list-item-number\">500+<\/p>\n                    <p class=\"ecommerceHero__list-item-text\">stuff agents<\/p>\n                <\/div>\n            <\/li>\n                        <li class=\"ecommerceHero__list-item\">\n                <div class=\"ecommerceHero__list-item-container\">\n                    <p class=\"ecommerceHero__list-item-number\">93%<\/p>\n                    <p class=\"ecommerceHero__list-item-text\">incident resolution<\/p>\n                <\/div>\n            <\/li>\n                        <li class=\"ecommerceHero__list-item\">\n                <div class=\"ecommerceHero__list-item-container\">\n                    <p class=\"ecommerceHero__list-item-number\">30+<\/p>\n                    <p class=\"ecommerceHero__list-item-text\">supported languages<\/p>\n                <\/div>\n            <\/li>\n                    <\/ul>\n\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_658bfb2df94f9\" class=\"ecommerceList  ecommerceList_with_desc \">\n    <div class=\"ecommerceList__container\">\n\n        <h2 class=\"ecommerceList__title\">Tech Support and NOC<\/h2>\n\n        \n                    <div class=\"ecommerceList__description\"><p><strong>Pexly is a leading global outsourcing company with remote agents from all over the world.<\/strong><\/p>\n<p>Our highly skilled tech and NOC teams are well-versed in supporting both voice and data ISPs. At Pexly, we offer Level 1 CS\/TS services to the B2C and B2B markets, ensuring round-the-clock support, monitoring, maintenance, and troubleshooting to enhance performance and maintain uptime.<\/p>\n<p>We provide tailored solutions to meet your specific needs, with a personalized experience for each client.<\/p>\n<\/div>\n        \n        \n        <ul class=\"ecommerceList__list\">\n                            <li class=\"ecommerceList__item\">\n                    <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-list-1.svg\" alt=\"\" class=\"ecommerceList__item-img\">\n                    <h3 class=\"ecommerceList__item-title\">Tier 0-1 (Tech support agents)<\/h3>\n                                            <div class=\"ecommerceList__item-description\"><p>Our experienced remote technical support specialists work with companies of all sizes, worldwide. We will embed our specialist in your ticketing system, or we can set up a brand new ticketing system with you. Together we will determine the required Service Levels (SLA) and clear guidelines for escalation to your in-house specialists if needed.<br \/>\nAs mentioned in our <a href=\"https:\/\/pexlysupport.com\/blog\/case-studies-articles\/helping-telecom-company-to-resolve-clients-requests\/\"><span style=\"text-decoration: underline;\">Case Study<\/span>\u00a0<\/a> we work with various tools designed for testing, and troubleshooting (Zabbix, Graphana, iXTools) in order to timely detect performance degradation, and inform related carriers or ISPs.<\/p>\n<\/div>\n                                                        <\/li>\n                            <li class=\"ecommerceList__item\">\n                    <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-list-2.svg\" alt=\"\" class=\"ecommerceList__item-img\">\n                    <h3 class=\"ecommerceList__item-title\">Tier 2-3 (Tech support agents)<\/h3>\n                                            <div class=\"ecommerceList__item-description\"><p>We provide comprehensive T2 and T3 technical support, 24\/7, tailored to your unique needs.\u00a0We handle: Inquiries, tickets, complaints, general questions, tariffs, special offers, feature issues, and an overall easing of customers if frustrations take the overhand. Our employees are skilled in technical telecommunications, telephony systems and VOIP technologies. Available to provide round the clock support: monitoring, maintenance, and troubleshooting for optimal performance and uptime.<\/p>\n<\/div>\n                                                        <\/li>\n                            <li class=\"ecommerceList__item\">\n                    <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-list-3.svg\" alt=\"\" class=\"ecommerceList__item-img\">\n                    <h3 class=\"ecommerceList__item-title\">NOC Support<\/h3>\n                                            <div class=\"ecommerceList__item-description\"><p>Pexly offers a wide range of NOC support services for businesses that require precise technical expertise. Our NOC teams monitor network infrastructure 24\/7 to identify and respond to faults, disruptions, or outages promptly. They use advanced monitoring tools and systems to detect issues, troubleshoot root causes, and initiate corrective actions to minimize service downtime. NOC support is available for businesses of all sizes, worldwide.<br \/>\nA support engineer for NOC helps business owners combat dangerous security threats and protects against malfunction issues.<\/p>\n<\/div>\n                                                        <\/li>\n                    <\/ul>\n\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_658bfb9cf94fd\" class=\"careTools \">\n    <div class=\"careTools__container\">\n\n        <h2 class=\"careTools__title\">Your Tools and Channels &#8211; Our Team<\/h2>\n\n        <div class=\"careTools__content\">\n            <div class=\"careTools__tools\">\n                <div class=\"careTools__tools-heading\">\n                    <div class=\"careTools__tools-heading-title\"><p>All our <strong>agents are experts<\/strong> in using primary communication channels<\/p>\n<\/div>\n                                            <div class=\"careTools__tools-heading-counts\">\n                                                            <div class=\"careTools__tools-heading-counts-item\">\n                                    <p class=\"careTools__tools-heading-counts-item-number\">40+<\/p>\n                                    <p class=\"careTools__tools-heading-counts-item-name\">tools mastered<\/p>\n                                <\/div>\n                                                    <\/div>\n                                    <\/div>\n\n                <ul class=\"careTools__tools-list\">\n                                            <li class=\"careTools__tools-list-item\">\n                            <div class=\"careTools__tools-list-item-icon\">\n                                <img decoding=\"async\" class=\"careTools__tools-list-item-img\"\n                                     src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/06\/time-1.svg\"\n                                     alt=\"Customer care company\"\n                                >\n                            <\/div>\n                            <p class=\"careTools__tools-list-item-name\">Email<\/p>\n                        <\/li>\n                                            <li class=\"careTools__tools-list-item\">\n                            <div class=\"careTools__tools-list-item-icon\">\n                                <img decoding=\"async\" class=\"careTools__tools-list-item-img\"\n                                     src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/06\/voice-1.svg\"\n                                     alt=\"Customer care outsourcing\"\n                                >\n                            <\/div>\n                            <p class=\"careTools__tools-list-item-name\">Voice<\/p>\n                        <\/li>\n                                            <li class=\"careTools__tools-list-item\">\n                            <div class=\"careTools__tools-list-item-icon\">\n                                <img decoding=\"async\" class=\"careTools__tools-list-item-img\"\n                                     src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/06\/smartphone-1.svg\"\n                                     alt=\"\"\n                                >\n                            <\/div>\n                            <p class=\"careTools__tools-list-item-name\">App Support<\/p>\n                        <\/li>\n                                            <li class=\"careTools__tools-list-item\">\n                            <div class=\"careTools__tools-list-item-icon\">\n                                <img decoding=\"async\" class=\"careTools__tools-list-item-img\"\n                                     src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/06\/messenger-1.svg\"\n                                     alt=\"\"\n                                >\n                            <\/div>\n                            <p class=\"careTools__tools-list-item-name\">Messenger<\/p>\n                        <\/li>\n                                            <li class=\"careTools__tools-list-item\">\n                            <div class=\"careTools__tools-list-item-icon\">\n                                <img decoding=\"async\" class=\"careTools__tools-list-item-img\"\n                                     src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/06\/social-media-2.svg\"\n                                     alt=\"\"\n                                >\n                            <\/div>\n                            <p class=\"careTools__tools-list-item-name\">Social Media<\/p>\n                        <\/li>\n                                            <li class=\"careTools__tools-list-item\">\n                            <div class=\"careTools__tools-list-item-icon\">\n                                <img decoding=\"async\" class=\"careTools__tools-list-item-img\"\n                                     src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/06\/chat-2-2.svg\"\n                                     alt=\"\"\n                                >\n                            <\/div>\n                            <p class=\"careTools__tools-list-item-name\">Chat<\/p>\n                        <\/li>\n                                    <\/ul>\n            <\/div>\n\n            <div class=\"careTools__companies\">\n                <div class=\"careTools__companies-title\"><p>Pexly team is proficient in\u2028<strong>all existing tools<\/strong><\/p>\n<\/div>\n                <ul class=\"careTools__companies-list\">\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-1.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-2.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-3.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-4.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-5.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-6.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-7.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                            <li class=\"careTools__companies-list-item\">\n                            <img decoding=\"async\" class=\"careTools__companies-list-item-img\"\n                                 src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-8.svg\"\n                                 alt=\"\"\n                            >\n                        <\/li>\n                                                        <\/ul>\n            <\/div>\n        <\/div>\n\n        <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/12\/tech-tools-bg.png\"\n             alt=\"Pexly two women from call center\"\n             class=\"careTools__bg\"\n        >\n\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_658bfc4cf950d\" class=\"techBenefits \">\n    <div class=\"techBenefits__container\">\n        <div class=\"techBenefits__inner\">\n            <h2 class=\"techBenefits__title\">Our Support Professionals<\/h2>\n\n            <ul class=\"techBenefits__list\">\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>Cloud<\/strong> support engineer<\/p>\n<\/div>\n                    <\/li>\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>Helpdesk<\/strong> engineer NOC<\/p>\n<\/div>\n                    <\/li>\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>Product<\/strong> support engineer<\/p>\n<\/div>\n                    <\/li>\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>L1-L3<\/strong> support engineer<\/p>\n<\/div>\n                    <\/li>\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>Network<\/strong> support engineer<\/p>\n<\/div>\n                    <\/li>\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>System<\/strong> support engineer<\/p>\n<\/div>\n                    <\/li>\n                                    <li class=\"techBenefits__item\">\n                        <svg class=\"techBenefits__item-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                            <g clip-path=\"url(#clip0_1125_841)\">\n                                <path d=\"M18.3334 9.23318V9.99985C18.3323 11.7969 17.7504 13.5454 16.6745 14.9847C15.5985 16.424 14.0861 17.4769 12.3628 17.9864C10.6395 18.4959 8.79774 18.4348 7.11208 17.812C5.42642 17.1892 3.98723 16.0383 3.00915 14.5307C2.03108 13.0232 1.56651 11.2399 1.68475 9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                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9.44677C1.80299 7.65365 2.49769 5.94678 3.66525 4.58074C4.83281 3.2147 6.41067 2.26266 8.16351 1.86663C9.91635 1.4706 11.7502 1.65179 13.3917 2.38318\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                                <path d=\"M18.3333 3.33337L10 11.675L7.5 9.17504\" stroke=\"#F9BC2D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                            <\/g>\n                            <defs>\n                                <clipPath id=\"clip0_1125_841\">\n                                    <rect width=\"20\" height=\"20\" fill=\"white\"\/>\n                                <\/clipPath>\n                            <\/defs>\n                        <\/svg>\n                        <div class=\"techBenefits__item-text\"><p><strong>Senior NOC<\/strong> support engineer<\/p>\n<\/div>\n                    <\/li>\n                            <\/ul>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_658bfc7cf9516\" class=\"caseStudies \">\n    <div class=\"caseStudies__container\">\n\n        <h2 class=\"caseStudies__title\">Exploring Case Studies<\/h2>\n\n        <p class=\"caseStudies__subtitle\">From Theory to Practice<\/p>\n\n        <ul class=\"caseStudies__list\">\n                        <li class=\"caseStudies__item\">\n                <div class=\"caseStudies__item-media\">\n                    <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/02\/What-Is-Omnichannel-Customer-Service-512-\u00d7-341px-480-\u00d7-320px.png\" alt=\"\" class=\"caseStudies__item-img\">\n                <\/div>\n                <p class=\"caseStudies__item-title\"><strong>Tech Support &#038; NOC Team voor een wereldwijd telecombedrijf\u00a0<\/strong><\/p>\n                <p class=\"caseStudies__item-read\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"18\" viewBox=\"0 -960 960 960\" width=\"18\">\n                        <path d=\"m627-287 45-45-159-160v-201h-60v225l174 181ZM480-80q-82 0-155-31.5t-127.5-86Q143-252 111.5-325T80-480q0-82 31.5-155t86-127.5Q252-817 325-848.5T480-880q82 0 155 31.5t127.5 86Q817-708 848.5-635T880-480q0 82-31.5 155t-86 127.5Q708-143 635-111.5T480-80Zm0-400Zm0 340q140 0 240-100t100-240q0-140-100-240T480-820q-140 0-240 100T140-480q0 140 100 240t240 100Z\"\/>\n                    <\/svg>\n                    <span>13 minuten gelezen<\/span>\n                <\/p>\n                <a href=\"https:\/\/pexlysupport.com\/nl\/blog\/case-studies\/tech-support-noc-team-voor-een-wereldwijd-telecombedrijf\/\" class=\"caseStudies__item-button\">Lees verder<\/a>\n            <\/li>\n                        <li class=\"caseStudies__item\">\n                <div class=\"caseStudies__item-media\">\n                    <img decoding=\"async\" src=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2020\/09\/Improving-the-Efficiency-of-an-IT-Recruiting-Company.jpg\" alt=\"\" class=\"caseStudies__item-img\">\n                <\/div>\n                <p class=\"caseStudies__item-title\">De effici\u00ebntie van een IT-Recruitment bedrijf verbeteren<\/p>\n                <p class=\"caseStudies__item-read\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"18\" viewBox=\"0 -960 960 960\" width=\"18\">\n                        <path d=\"m627-287 45-45-159-160v-201h-60v225l174 181ZM480-80q-82 0-155-31.5t-127.5-86Q143-252 111.5-325T80-480q0-82 31.5-155t86-127.5Q252-817 325-848.5T480-880q82 0 155 31.5t127.5 86Q817-708 848.5-635T880-480q0 82-31.5 155t-86 127.5Q708-143 635-111.5T480-80Zm0-400Zm0 340q140 0 240-100t100-240q0-140-100-240T480-820q-140 0-240 100T140-480q0 140 100 240t240 100Z\"\/>\n                    <\/svg>\n                    <span>15 minuten gelezen<\/span>\n                <\/p>\n                <a href=\"https:\/\/pexlysupport.com\/nl\/blog\/case-studies\/de-efficientie-van-een-it-recruitment-bedrijf-verbeteren\/\" class=\"caseStudies__item-button\">Lees verder<\/a>\n            <\/li>\n                        <li class=\"caseStudies__item\">\n                <div class=\"caseStudies__item-media\">\n                    <img decoding=\"async\" src=\"\" alt=\"\" class=\"caseStudies__item-img\">\n                <\/div>\n                <p class=\"caseStudies__item-title\">Building Customer Support Services From Scratch<\/p>\n                <p class=\"caseStudies__item-read\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"18\" viewBox=\"0 -960 960 960\" width=\"18\">\n                        <path d=\"m627-287 45-45-159-160v-201h-60v225l174 181ZM480-80q-82 0-155-31.5t-127.5-86Q143-252 111.5-325T80-480q0-82 31.5-155t86-127.5Q252-817 325-848.5T480-880q82 0 155 31.5t127.5 86Q817-708 848.5-635T880-480q0 82-31.5 155t-86 127.5Q708-143 635-111.5T480-80Zm0-400Zm0 340q140 0 240-100t100-240q0-140-100-240T480-820q-140 0-240 100T140-480q0 140 100 240t240 100Z\"\/>\n                    <\/svg>\n                    <span>13 minuten gelezen<\/span>\n                <\/p>\n                <a href=\"https:\/\/pexlysupport.com\/blog\/case-studies-articles\/building-customer-support-services-from-scratch\/\" class=\"caseStudies__item-button\">Lees verder<\/a>\n            <\/li>\n                    <\/ul>\n\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_658bfca0f9517\" class=\"careCta \">\n    <div class=\"careCta__container\">\n\n        <h2 class=\"careCta__title\">See our Engineers and Agents Profiles<\/h2>\n\n        <a href=\"https:\/\/pexlysupport.com\/wp-content\/uploads\/2023\/11\/Copy-of-Pexly-1.pdf\" class=\"careCta__button\">See Profiles<\/a>\n\n    <\/div>\n<\/section>\n\n\n\n<section id=\"block_658bfcb5f9518\" class=\"clutchReviews \">\n    <div class=\"clutchReviews__container\">\n        <div class=\"clutchReviews__header\">\n            <h2 class=\"clutchReviews__title\"><\/h2>\n\n                    <\/div>\n        <div class=\"clutchReviews__reviews\"><p><script type =\"text\/javascript\" src=\"https:\/\/widget.clutch.co\/static\/js\/widget.js\">async ><\/script> <\/p>\n<div class=\"clutch-widget\" data-url=\"https:\/\/widget.clutch.co\" data-widget-type=\"12\" data-height=\"375\" data-nofollow=\"true\" data-expandifr=\"true\" data-reviews=\"2022734,2009543,1971830,1949705,1941009,1936701,1934349,1933791\" data-clutchcompany-id=\"1907193\"><\/div>\n<\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"\" class=\"contactForm__wrapper contactForm_default\">\n    <section class=\"contact-form \" tabindex=\"-1\">\n        <div class=\"page__container\">\n            <h2>Outsource Your Customer Support With Pexly<\/h2>\n            \n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || 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